Shipping and Payment
Brexit Update: Le Brexit affecte-t-il les commandes vers l'EU/EEA?
Non, Brexit n'affecte pas les commandes à destination des pays de l'UE, et vous n'aurez pas à payer de frais de TVA ou de douane supplémentaires. Pour toute demande ou question supplémentaire, n'hésitez pas à nous contacter à l'adresse suivante: [email protected], ou à nous envoyer un message sur notre chat pour obtenir une réponse plus immédiate.
- UK - Royal Mail Standard: FREE (2-3 working days)
- EU/EEA - Royal Mail Standard: £5 (3-5 working days)
- North America DHL Global Mail Standard: FREE (5-7 working days)
- Worldwide: DHL Global Mail Standard: £6 (5-7 working days)
- UK - Royal Mail 1st Class: £2.99 (1-2 working days)
- EU/EEA - DHL Express £9.99 (1-2 working days)
- North America/Worldwide - DHL Express: £9.99 (1-2 working days)
All orders placed by
- 11:30 AM - Royal Mail
- 12:30 PM - DHL
Commandes expédiées dans les 24 heures
Free express shipping does not apply to DHL remote areas . Additional charges will apply on these postcodes - Click here for a full list.
You have 14 days to notify in writing and 15 days to make sure the product gets returned to us. The safest way is to return it by recorded delivery keeping a copy of your proof of postage. We may request to see a copy of the proof of postage.
If you purchased Avant products in-store, please contact that store directly to enquire about their return policy.
Once we have received your product back, we will endeavour to complete the refund in 20 working days.
Coming Soon / Out of Stock/ Backdated Items
If an item selected is temporarily out of stock at the time of your order, it will be noted on your packing slip. We aim to ship coming soon items on the suggested date, however on some occasions this may be before or after this date. The cancellation period for these items starts from the moment of the initial order. Products on the back-order will be delivered as soon as they are available. In all circumstances, you will be charged the original price for the item and it will be delivered to you as soon as available.
*All Delivery Times and Prices may vary and are subject to change.